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DOBE

Customer & sales

Customer History to Review-Ready Follow-Ups

A dedicated AI MacBook turns years of order history into a small, review-ready follow-up queue.

All examples

Goes in

Approved customer and invoice exports

Mac does

Refreshes history and prepares grounded follow-up drafts

You decide

A person reviews every draft before sending

Comes out

A small, review-ready Gmail queue

395+

client drafts tracked

Verified minimum from the client workflow database and draft receipts.

The job

What happened before. What the Mac did.

Before

The useful sales history already existed, but finding the right customer, last order, timing, and representative required digging through exports and old records.

What the Mac did

DOBE installed the workflow on a dedicated client MacBook and connected it to the approved customer exports and mail path.

The receipt

  • 01Dedicated client AI MacBook installed
  • 02Customer history refreshed from approved exports
  • 03Newest-order timing used to guide follow-up
  • 04Fact-checked Gmail draft path verified

How it worked

Work in. Work done.

  1. 01Updated business exports enter the approved intake path.
  2. 02The MacBook verifies that the required files are present.
  3. 03Customer and invoice history is refreshed and checked.
  4. 04The workflow identifies accounts that may be due for another order.

What came out

The finished work.

Why it matters

The useful part is not AI writing an email. It is the system finding the right account, grounding the message in real history, and keeping questionable facts out of the draft.

What came out

The verified client system supported a repeatable customer follow-up rhythm from current business records.

Start with your job

Have customer follow-up that keeps slipping?

Bring the repeated follow-up job and one sanitized example. DOBE can map the records, checks, approval point, and smallest useful first build.